As we usher in the New Year, we wanted to let you know about some of the improvements we resolve to make to provide SinglePoint users like you with the best support possible. These include:
- Upgraded helpdesk software
We’re implementing a new help desk platform to streamline communication and allow our technical support team to resolve issues faster. - Improved support utilities
From an updated Live Chat system to more intuitive troubleshooting tools, we are investing in technology to make your interactions with support seamless and productive. - Help and tips built right into SinglePoint
We’ve added more support resources and helpful links directly within the SinglePoint workflow to ensure you have the help you need, when you need it, right at your fingertips. - Enhanced training resources
We’re introducing a suite of new training videos designed to help you and your team make the most of SinglePoint’s powerful features.
We trust you will appreciate these small but significant enhancements to improve your overall SinglePoint experience.
Happy New Year!
