How to re-enable a SinglePoint user account that has been disabled

It is standard practice for software companies to automatically disable a user if the user does not log into the software platform on a regular basis. This is done for security purposes. Leaving users active (even when they are not) creates a pretty serious vulnerabilty to hackers. It is like leaving a window slightly ajar […]

What really happens during Real Time Rating?

Understanding rates and eligibility/declines Many agents who use SinglePoint may not know how real-time rating works in SinglePoint and how rates are determined. You enter your customer’s risk information in SinglePoint and click “RATE ALL PLANS” or “RATE” on the Premium tab, but then what happens? SinglePoint, working in partnership with your carriers, sends this […]

Why more of your risks are getting declined/rejected.

Analysts and trade publications are noting how loss cost for MA insurers (and across the country) continue to increase, especially for auto insurers. This is a familiar tale: No doubt you are seeing more declines or rejections when quoting in SinglePoint. We are getting a lot of calls, emails, and Live Chats from agents. They […]

Electronic stamp for MAIP

You may have heard that MA Commonwealth Automobile Reinsurers (CAR) just announced they are making an electronic stamp (e-stamp) available for MAIP business.  Click here to read the official bulletin. This is welcome and exciting news — we all have been waiting for a MAIP e-stamp for a long time!  A number of agents have […]

NLC plugs into SinglePoint for Real-Time Rating Homeowners

We partnered up with our longtime friends at New London County to create Real-Time Rating for MA homeowners policies. NLC has been partners with us since way back in the WinRater days. However on March 1, 2023, we will no longer “manufacture” the NLC rates and instead go live with Real-Time Rating. Don’t worry, quoting […]

Helpful Tips when quoting Motorcycles & Trailers in SinglePoint

If/when your insured contacts you and needs a quote for a motorcycle or trailer, don’t panic. It’s basically like quoting a private passenger automobile. But there are some differences to be aware of. First, not all carriers will rate this plate type. Here are the carriers that write Motorcycles: AIG Arbella * Commerce MAIP NGM […]

SinglePoint Carrier – Main Street America!

National Grange Mutual is rebranding! On February 9th, you will see Main Street America (and “MSA” when abbreviated). Please note the writing company e-stamps for MA Auto are still “NGM Ins Co” and “Main St America Protection Ins Co.” Old name: New name: Aside from a name change, the only change in SinglePoint is the […]

SinglePoint system maintenance scheduled for Sunday January 29th

On Sunday January 29, 2023 from 6:00 a.m. to 8:00 a.m., we will be performing upgrades and system maintenance to the SinglePoint platform. Please be aware there may be some downtime and service interruptions during this brief period. –The Staff at Boston Software

SinglePoint password update for better security

Beginning in January 2023, we will be requiring all SinglePoint users to update and strengthen their password. This is part of a broader on-going effort to increase SinglePoint account user security and align with industry standards and best practices. This means you will have to update your SinglePoint password when you go to log in. […]