2025 = The Year of Providing Better Customer Support
As we usher in the New Year, we wanted to let you know about some of the improvements we resolve to make to provide SinglePoint users like you with the best support possible. These include: Upgraded helpdesk softwareWe’re implementing a new help desk platform to streamline communication and allow our technical support team to resolve […]
Streamline your Registration renewals
Streamline your Registrations renewals —No Registry Visit Needed! If your insureds need an insurance stamp to renew or reinstate the Registration for their commercial vehicle, trailer, camper, or motorcycle, SinglePoint RMV makes it fast and simple. With seamless integration to the RMV’s ATLAS database, SinglePoint eliminates the need to create an RTA, apply a stamp, […]
Easier to set defaults for your Agency Codes in SinglePoint Settings
Agency Codes are better organized and less cumbersome now We re-designed part of SinglePoint Settings so you can more easily manage your Agency Codes and set them as defaults for all the SinglePoint users in your agency. You can now set defaults directly on the Agency Codes screen. As you can see in the screen […]
The importance of knowing how to quote MAIP rates
Agents, carriers, vendors, and of course consumers have been forced to manage the challenges of this hard market for many many months now. No one is having any fun. Carriers have lost their appetite for new risks, given all of the pressures of loss ratios, repair costs, inflation, reinsurance, etc. Premiums are skyrocketing. Agents are […]
A new printout for Auto Quotes: the Short Proposal
At the request of agents we added a new Auto Quote Worksheet to SinglePoint that presents a summary of coverages. We are calling this the Short Proposal (very clever by us!) because it is shorter than the Long Proposal, which presents all 12 parts. In addition, we added some functionality to the Short Proposal that […]
New Feature: copy Agency Codes
Managing Agency Codes for all your carriers is a little easier — now SinglePoint Managers can copy (and paste) Agency Codes for all branch locations. Problem: your agency has multiple branch locations. You write with a bunch of carriers that require specific Agency Codes when rating…and you are the SinglePoint Manager who needs to set […]
SinglePoint: a better alternative for processing EVR transactions
Upgrade your agency’s Electronic Vehicle Registration (EVR) processing with SinglePoint, the superior choice over CVR or DealerTrack software. Here’s why: Save your agency money: SinglePoint has no monthly fees and the EVR fees for each transaction may be lower than our competitors. Easier to use: The SinglePoint workflow is quick and easy. With various prefills […]
Expanding Electronic Vehicle Registration (EVR) in SinglePoint to include RMV’s EVR Full program
Beginning in November 2023, Boston Software will support the MA Registry of Motor Vehicle’s EVR Full program in SinglePoint software, marking continued overall growth of RMV capabilities in SinglePoint. EVR Full enables larger independent agencies to provide full Registry services to their insureds at their agency location(s). Specifically, this means EVR Full agencies will be […]
How to re-enable a SinglePoint user account that has been disabled
It is standard practice for software companies to automatically disable a user if the user does not log into the software platform on a regular basis. This is done for security purposes. Leaving users active (even when they are not) creates a pretty serious vulnerabilty to hackers. It is like leaving a window slightly ajar […]
SinglePoint Leads Update – August 2023
Must be run by Friday September 15, 2023
