What is an Authentication Error/System Error and How Can it be Resolved?
An Authentication Error/System Error occurs when a SinglePoint User’s carrier credentials are not entered correctly, missing in SinglePoint Settings, or out of sync with the carriers system. Good news! This error is easy to fix!!!! SinglePoint Users have individual carrier logins which we call “credentials” and those credentials need to be entered into SinglePoint Settings. […]
Three ways you can be smarter when quoting
Working with focus leads to better results. We all know how bad it feels like to waste time and be unproductive. We are encouraging you to put in a little more effort, right here, right now. Make a few intentional efforts. Commit to working smarter. Here are some quick, easy efforts you can make right […]
Six easy ways to rate more accurately
Just a little bit of effort can go a long way. You know this already. I don’t have to tell you that stretching for even five minutes, taking a couple minutes to clean up your inbox, or contacting one new prospect every business day will yield significant, positive results. The same is true with SinglePoint. […]
Three easy ways to market EVR Lite to your customers
We’ve put together a few samples of marketing communications that can help agencies raise awareness among their customers that they can handle, on-site, many pesky RMV transactions, including vehicle registrations and plate transfers. We hope these get your creative marketing juices flowing! Store sign If your agency gets foot traffic, an impactful sign is an […]
Is EVR Lite right for you? A self-quiz.
In a typical month, does your agency process between 10 – 35 RTA transactions i.e. Plate Transfers, new Registration and Title Applcations, etc.? You would need to prove this by providing a list of recent transactions to the RMV for their review and approval. Are you willing to complete the RMV’s application process? This includes […]
Agents finding success with EVR Lite
Since Boston Software became an authorized service provider for the Registry of Motor Vehicle’s Electronic Vehicle Registration (EVR) Lite program, many agencies have qualified for the program and discovered the benefits of being able to register and title vehicles right within SinglePoint. See a sampling of their feedback below. “We can issue Registrations and temporary […]
Nationwide begins Real-Time Rating in SinglePoint
Great news! Nationwide Insurance will begin Real-Time Rating in SinglePoint for Auto and Homeowners new business beginning May 8, 2022. If you had access to Harleysville for Home rating, you will automatically be granted access to the Nationwide real-time Home product. In order to rate Nationwide Auto through SinglePoint, you will need to contact Boston Software (781-449-8585) […]
Spinning error in SinglePoint
If you see an error message that looks like this : as you work in SinglePoint, don’t be alarmed. This is part of our effort to identify specific errors that are occurring in SinglePoint. We have heard from some agents that SinglePoint has been non-responsive – i.e. spinning and spinning – at certain times or […]
Why doesn’t SinglePoint have an auto-save feature?
Many agents have requested that we add an “auto-save” feature to SinglePoint. It seems agents want this feature because they often get pulled away from SinglePoint to do something else and, after 15 minutes, SinglePoint times out. After logging back in to SinglePoint, agents believe they have lost all their quote data. However, the data […]
SinglePoint Feedback
First of all, thank you to everyone who took the time to send us your suggestions and ideas for SinglePoint. Some of you sent complaints about what you didn’t like in SinglePoint, which is very helpful, too. We know how busy you are so we greatly appreciate this. Here are the features and ideas that […]
