Forms and e-stamps: easy ways to wow your clients

By Boston Software on May 29th, 2019

E-stamps are one of the most popular features in SinglePoint.  Agents tell us it makes their workflow so much more efficient and it helps them look more professional in the process.  Creating an RMV-1 or other form is pretty darn easy.  The vehicle, driver and risk information will automatically pre-fill on to the form.  Just… Read More

SinglePoint Auto enhancement helps you better manage Date First Licensed

By Boston Software on May 8th, 2019

We made an important enhancement to SinglePoint that prompts you to clarify the Date First Licensed field and should help ensure you quote more accurately.  Whenever you do a RMV Lookup at the start of a quote or from the Driver tab, SinglePoint will no longer automatically use the Date First Licensed information provided by… Read More

Response time is WAY down at Boston Software

By Michele Gillen on April 25th, 2019

Ninety-five percent of all quotes sent in to Boston Software are answered and usually resolved within one hour.  We pride ourselves on Customer Service and recently we have added to staff to accommodate incoming quotes and phone calls. There may be times when a known issue is occurring and we will communicate that to agents,… Read More

Authentication error in SinglePoint? Here’s what to do.

By Boston Software on April 23rd, 2019

Sometimes you enter all the risk data in SinglePoint and click the Rate button on the Premium screen for a specific carrier(s), but instead of getting a premium quote you get an error that reads Authentication Error. Please check the Carrier Credentials in your SinglePoint Settings. What the….?! All this error means is that SinglePoint… Read More

How to reset your SinglePoint password

By Boston Software on April 23rd, 2019

Every month, our Customer Service department gets dozens of calls and emails with agents asking us to help reset their SinglePoint password. Sometimes you forget your password and can get locked out of the program. Understandably you may get frustrated or intimidated or confused. You can always call Boston Software tech support – we’re more… Read More