SinglePoint – Agency Management System: You must run updates
Does your agency integrate SinglePoint with your Agency Management System so that customer and quote files can be transferred between systems? If so, you must run a Boston Software update to keep current with existing technology. This is required for all 3rd-party integrations, including Applied, AMS, Hawksoft, SIS, Special Agent systems. It is a relatively […]
Got an “Authentication Error” or “System Error” in SinglePoint? Here’s how you can resolve it.
When an Authentication Error/System Error occurs in SinglePoint, it means something is awry with your carrier credentials. Your carrier credentials are the User Name and Password you use to log into your carrier web portals. SinglePoint stores these same credentials in the Settings component, which enables you to retrieve real-time rates. If you get an […]
What is an Authentication Error/System Error and How Can it be Resolved?
An Authentication Error/System Error occurs when a SinglePoint User’s carrier credentials are not entered correctly, missing in SinglePoint Settings, or out of sync with the carriers system. Good news! This error is easy to fix!!!! SinglePoint Users have individual carrier logins which we call “credentials” and those credentials need to be entered into SinglePoint Settings. […]
Three ways you can be smarter when quoting
Working with focus leads to better results. We all know how bad it feels like to waste time and be unproductive. We are encouraging you to put in a little more effort, right here, right now. Make a few intentional efforts. Commit to working smarter. Here are some quick, easy efforts you can make right […]
Six easy ways to rate more accurately
Just a little bit of effort can go a long way. You know this already. I don’t have to tell you that stretching for even five minutes, taking a couple minutes to clean up your inbox, or contacting one new prospect every business day will yield significant, positive results. The same is true with SinglePoint. […]
Three easy ways to market EVR Lite to your customers
We’ve put together a few samples of marketing communications that can help agencies raise awareness among their customers that they can handle, on-site, many pesky RMV transactions, including vehicle registrations and plate transfers. We hope these get your creative marketing juices flowing! Store sign If your agency gets foot traffic, an impactful sign is an […]
Is EVR Lite right for you? A self-quiz.
In a typical month, does your agency process between 10 – 35 RTA transactions i.e. Plate Transfers, new Registration and Title Applcations, etc.? You would need to prove this by providing a list of recent transactions to the RMV for their review and approval. Are you willing to complete the RMV’s application process? This includes […]
Agents finding success with EVR Lite
Since Boston Software became an authorized service provider for the Registry of Motor Vehicle’s Electronic Vehicle Registration (EVR) Lite program, many agencies have qualified for the program and discovered the benefits of being able to register and title vehicles right within SinglePoint. See a sampling of their feedback below. “We can issue Registrations and temporary […]
Nationwide begins Real-Time Rating in SinglePoint
Great news! Nationwide Insurance will begin Real-Time Rating in SinglePoint for Auto and Homeowners new business beginning May 8, 2022. If you had access to Harleysville for Home rating, you will automatically be granted access to the Nationwide real-time Home product. In order to rate Nationwide Auto through SinglePoint, you will need to contact Boston Software (781-449-8585) […]
Spinning error in SinglePoint
If you see an error message that looks like this : as you work in SinglePoint, don’t be alarmed. This is part of our effort to identify specific errors that are occurring in SinglePoint. We have heard from some agents that SinglePoint has been non-responsive – i.e. spinning and spinning – at certain times or […]